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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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paula lavigne

September 30, 2025

5  out of  5
rating by paula lavigne
"Julie Bruin was a great help all summer when we had an issue and then needed to change life insurance for my husband. She is always professional, friendly and knowledgeable. We have been with the Mark Olson Insurance for years and have always had great service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and love hearing your experience with Julie has been great! If you know anyone that could use our services, please send them over. Thank you again!"
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Ruthie Swett

September 30, 2025

5  out of  5
rating by Ruthie Swett
"Katie at State Farm is absolutely amazing! She’s incredibly reliable and always on top of everything!! It’s such a relief knowing I can count on her to handle things efficiently and professionally. Highly recommend working with her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Katie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! If you know anyone that could use our services, please send them over. Thank you again!"
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Lisa Lovdahl

September 24, 2025

5  out of  5
rating by Lisa Lovdahl
"We've been with Mark Olson's office for decades! Everyone in the office is so helpful, friendly and answers questions right away. We are extremely satisfied and would recommend Mark's State Farm office to anyone looking for fair pricing and excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! If you know anyone that could use our services, please send them over. Thank you again!"
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Anna Willems

September 15, 2025

5  out of  5
rating by Anna Willems
"Katie C. Is a great team member! Knowledgable, easy to chat with, and very caring! 5 stars for Katie and the team in Buffalo!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If you know anyone that could use our services, please send them over. Thank you again!"
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Cheryl Elliott

September 15, 2025

5  out of  5
rating by Cheryl Elliott
"We’ve had State Farm as our insurance company for the past few years, and they have always been quick to respond to all our needs. Thank you, Katie and Julie, for your excellent service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs! If you know anyone that could use our services, please send them over. Thank you again!"
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John Seppala

September 4, 2025

5  out of  5
rating by John Seppala
"Julie B. is the best! She’s been our go-to for both auto and homeowners insurance, and we truly appreciate how helpful and reliable she is. Anytime we have a question, she’s quick to respond and always takes the time to explain things clearly. It’s so comforting knowing we have someone like Julie looking out for us. Highly recommend her to anyone looking for a knowledgeable and trustworthy insurance agent!"
We responded:
"We’re honored by your positive feedback and happy to hear Julie has been great to work with! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! If you know anyone that could use our services, please send them over. Thank you again!"
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MaceFromSpace

August 29, 2025

5  out of  5
rating by MaceFromSpace
"Been with Mark Olson's office only about 2 years now, but every single agent i've worked with is extremely kind and helpful! When you call, the phone will always be answered, and text messages are replied to within the hour for sure. 5/5"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! If you know anyone that could use our services, please send them over. Thank you again. "
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lynn ratke

August 28, 2025

5  out of  5
rating by lynn ratke
"Julie does a great job! She has been very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If you know anyone that could use our services, please send them over. Thank you again. "
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Lori Anderson

August 28, 2025

5  out of  5
rating by Lori Anderson
"I have been with Mark Olson State Farm for 15 years and I am so happy with the service I receive there. Everyone in the office is ready to help and quick to reply to phone calls and emails. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! If you know anyone that could use our services, please send them over. Thank you again!"
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Brian Hoppe

August 28, 2025

5  out of  5
rating by Brian Hoppe
"Erin has been the great agent I’ve had. Very helpful and knowledgeable. Thank you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! If you know anyone that could use our services, please send them over. Thank you again!"
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Doug Clark

August 27, 2025

5  out of  5
rating by Doug Clark
"We transferred our insurance business to the Mark Olsen Agency in 2012 when we moved to Buffalo. Since then any time we required any changes or services Julie has been helpful and efficient. A pleasant experience with all of the staff every time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! If you know anyone that could use our services, please send them over! Thank you again~"
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Shane Loberg

August 25, 2025

5  out of  5
rating by Shane Loberg
"Julie with Marks office is great to work with. She is on top of anything I need help with and gets it solved right away."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Julie and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If you know anyone that could use our services, please send them over. Thank you again!"
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Donna Olson

August 25, 2025

5  out of  5
rating by Donna Olson
"We have dealt with Julie at the Mark Olson State Farm agency for over 25 years. They always take care of us regarding any questions or issues I may have in a very prompt and professional manner. Couldn't be more satisfied."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Julie and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! If you know anyone that could use our services, please send them over. Thank you again!"
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Abby Mahle

August 23, 2025

4  out of  5
rating by Abby Mahle
"This insurance company, helped guide me thru what to say and no do from my motorcycle accident I had n calmed me down. Very supportive."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. If you know anyone that could use our services, please send them over. Thank you again!"
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stacie bergstrom

August 23, 2025

5  out of  5
rating by stacie bergstrom
"Always so easy to work with Mark and the team@State Farm! We've had experience with claims for auto & roofing/siding replacements. The process has been smooth and efficient every time. Great communication and support throughout 20+ years of insuring our home, autos, and lives!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If you know anyone that could use our services, please send them over. Thank you again!"
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Lauri Hayes

August 22, 2025

5  out of  5
rating by Lauri Hayes
"I've always been treated very well by thee entire staff. My agent Julie Bruhn is always available to answer all of my questions. They are very family friendly and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Julie and everyone at our State Farm office. If you ever have any questions or need assistance, we’re here to help! If you know anyone that could use our services, please send them over. Thank you again!"
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Jordan Atkinson

August 21, 2025

5  out of  5
rating by Jordan Atkinson
"We’ve had a really great experience with Mark Olson’s State Farm office out of Buffalo for both our home and auto insurance. The team is super friendly, professional, and always quick to respond whenever we have questions or need help. We’d definitely recommend them to anyone looking for solid insurance and great service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! If you know anyone that could use our services, please send them over. Thank you again!"
Profile photo of Deb Carmine

Deb Carmine

August 20, 2025

5  out of  5
rating by Deb Carmine
"I changed my agency with Mark Olson’s State Farm after not being satisfied with my previous agency. They have made it so easy and convenient. Katie has walked me thru any questions I had. She set me up on a monthly plan and also saved me money. I could not be happier. I’m trying to simplify my life and Katie helped me do just that."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service, and we are glad to hear that you are pleased with Katies services! If there is anything else we can do for your insurance needs, just let us know! If you know anyone that could use our services, please send them over. Thank you again!"
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Abby Jude

August 20, 2025

5  out of  5
rating by Abby Jude
"We recently switched to Mark Olson and we couldn’t be happier! Erin took the time to listen to what we wanted, and set us us with the perfect policy for home and auto! And when a policy for our UTV was more expensive, they suggested we stay with who we had. They are honest, and great people to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! If you know anyone that could use our services, please send them over. Thank you again!"
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Leanne Reay

August 20, 2025

5  out of  5
rating by Leanne Reay
"We are very satisfied with the service we receive from State Farm. Erin and all the staff have been great! They are helpful, patient, knowledgeable and fun to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Erin and everyone else in our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. If you know anyone that could use our services, please send them over. Thank you again!"
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Kimberly Thompson

August 20, 2025

5  out of  5
rating by Kimberly Thompson
"Thank you Erin for all your help with our auto and homeowners insurance. You have been excellent in explaining coverages, making recommendations, and your quick response. It has been a wonderful experience, this far in working with the Mark Olson/State Farm and associates in Buffalo."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We are happy to hear you are pleased with ours and Erins service. If you know anyone that could use our services, please send them over. Thank you again!"
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Jack Carmine

August 20, 2025

5  out of  5
rating by Jack Carmine
"Very knowledgeable and helpful with any questions you have. I've called a few times since I joined up with State Farm to have questions answered. Very professional. I saved hundreds since I changed over. I sincerely recommend them! Wonderful job Katie!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and glad to hear Katie is doing a wonderful job. If you know anyone that could use our services, please send them over. Thank you again!"
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Sarah Thompson

August 20, 2025

5  out of  5
rating by Sarah Thompson
"Agents are friendly, knowledgeable, and promptly adjust my policies every time I need to make changes."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! If you know anyone that could use our services, please send them over. Thank you again!"
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Daniel Nordin

August 20, 2025

5  out of  5
rating by Daniel Nordin
"I have been a State Farm customer for over 30 years and I wouldn't go anywhere else for any of my insurance needs. I transferred to Mark Olson's office a little more than a year ago. Erin has been very helpful and transparent with any questions I may have and gets back to me with in a timely manner. Transition was super smooth, and staff is very friendly and welcoming. I have only made a few claims during my 30+ years as a customer and I can tell you that each one has been easy for me to navigate and if something seemed like it wasn't right they definitely went out of their way to make sure I was satisfied with the end result."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! If you know anyone that could use our services, please send them over. Thank you, again. "
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Nancy Perisian

August 20, 2025

5  out of  5
rating by Nancy Perisian
"Ms Bruhn is my agent at State Farm in Buffalo. She’s alway available and very helpful at explaining all my options. Great service all around!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and happy to hear Ms. Bruhn is doing a wonderful job. If you know anyone that could use our services, please send them over. Thank you again! "