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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Walt Linder

February 3, 2026

5  out of  5
rating by Walt Linder
"We've always been impressed with this agency, their perfessonalizm and attention to both our needs and details have always proven to be above expectations. PS- We've been a happy satisfied customer over 35 years!"
We responded:
"Thank you for the wonderful review Walt. We appreciate your business and the fact that you have been a valued customer 35+ years! If you know anyone that could use our services, please send them over. Thank you again!"
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Tabitha DesMarais

January 27, 2026

5  out of  5
rating by Tabitha DesMarais
"I'm so happy with State Farm Insurance!! After being with them for less than 6 months, my car insurance premium went down."
We responded:
"Thanks for the kind words Tabitha. I am happy you have had such a positive experience with our office and State Farm. If you know anyone that could use our services, please send them over. Thank you again!"
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Dave Zitur

January 20, 2026

5  out of  5
rating by Dave Zitur
"Mark and his team (especially Erin Brock) repond quickly to my questions and requests. They go the extra mile, and make sure that I am satisfied. Great job!"
We responded:
"Thank you for your review. We pride ourselves on being able to respond and help as quickly as possible! If you know anyone who could use our services, please send them our way. Thank you again! "
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Thomas Klett

January 19, 2026

5  out of  5
rating by Thomas Klett
"I experienced very pleasant professional service. Erin did a great job helping me navigate the process of getting exactly what i needed."
We responded:
"Thank you for leaving a review. I am happy to hear you had a pleasant experience and Erin was able to help you. If you know of anyone who could use our services, feel free to send them our way. Thank you again! "
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Josiah Aldrich

January 13, 2026

5  out of  5
rating by Josiah Aldrich
"I had a great experience working with the ladies in the State Farm office. They were friendly, professional, and incredibly helpful from start to finish. You can tell they genuinely care about the people they serve and take pride in what they do. Communication was clear, questions were answered promptly, and the whole process felt smooth and stress-free. It’s refreshing to work with a team that’s both knowledgeable and kind. Highly recommend this office!"
We responded:
"Thank you for such a kind review! We pride ourselves in what we do and love to hear this from others! If you know anyone who could use our services, feel free to send them our way. Thank you again!"
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wendy richards

January 7, 2026

5  out of  5
rating by wendy richards
"I have been a client of Mark Olson for more than 30+ years. Both Mark and Julie( in the office) have been so helpful in navigating my insurance needs from insuring vehicles to life insurance and more.You can count on them and feel confident you made the right decision."
We responded:
"Thank you for the review Wendy and for being such a wonderful customer. If you know anyone who could use our services, feel free to send them our way. Thank you again! "
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Ashley Brown

January 6, 2026

5  out of  5
rating by Ashley Brown
"Great place with great people. Katie Elliott was AMAZING. She not only looked into new policies for us like we asked, but took the initiative and reviewed our current policies and found areas of improvement and ways to save money. She is the best and we will definitely be contacting her for future needs :)"
We responded:
"Ashley thank you so much for the 5-star review. I am pleased to hear that Katie has gone above and beyond. If you know anyone that could use our services, please send them over. Thank you again!"
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Ronald Lewandoski

December 17, 2025

5  out of  5
rating by Ronald Lewandoski
"We switched over to Mark Olson's State Farm for our Auto & Homeowners Ins. a few months ago and couldn't be more satisfied. The staff are all very knowledgeable, professional and quick to answer any questions you might have. We recently filed a claim and Erin kept following up on it until it was settled. Definitely recommend Mark Olson's State Farm for your Auto & Homeowners ins!"
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Black Rose

December 9, 2025

5  out of  5
rating by Black Rose
"Katie was wonderful to work with!!! She communicates really well and was right on top of everything we needed!"
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LDE

November 13, 2025

5  out of  5
rating by LDE
"We were recommended to Mark Olson's office for our personal and small business needs. Erin is prompt with answering all questions and requests; her customer service makes us feel like a priority. Premiums are reasonably priced, and we saved hundreds of dollars by switching to State Farm. Would definitely recommend!"
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Tina Kwakenat

November 12, 2025

5  out of  5
rating by Tina Kwakenat
"The entire staff is so helpful. We hand a claim and it went off without any problems. The were also helpful in getting a replacement lien release for an old auto loan. I would highly recommend them."
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paula lavigne

September 30, 2025

5  out of  5
rating by paula lavigne
"Julie Bruin was a great help all summer when we had an issue and then needed to change life insurance for my husband. She is always professional, friendly and knowledgeable. We have been with the Mark Olson Insurance for years and have always had great service."
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Ruthie Swett

September 30, 2025

5  out of  5
rating by Ruthie Swett
"Katie at State Farm is absolutely amazing! She’s incredibly reliable and always on top of everything!! It’s such a relief knowing I can count on her to handle things efficiently and professionally. Highly recommend working with her!"
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Lisa Lovdahl

September 24, 2025

5  out of  5
rating by Lisa Lovdahl
"We've been with Mark Olson's office for decades! Everyone in the office is so helpful, friendly and answers questions right away. We are extremely satisfied and would recommend Mark's State Farm office to anyone looking for fair pricing and excellent customer service!"
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Anna Willems

September 15, 2025

5  out of  5
rating by Anna Willems
"Katie C. Is a great team member! Knowledgable, easy to chat with, and very caring! 5 stars for Katie and the team in Buffalo!"
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Cheryl Elliott

September 15, 2025

5  out of  5
rating by Cheryl Elliott
"We’ve had State Farm as our insurance company for the past few years, and they have always been quick to respond to all our needs. Thank you, Katie and Julie, for your excellent service!"
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John Seppala

September 4, 2025

5  out of  5
rating by John Seppala
"Julie B. is the best! She’s been our go-to for both auto and homeowners insurance, and we truly appreciate how helpful and reliable she is. Anytime we have a question, she’s quick to respond and always takes the time to explain things clearly. It’s so comforting knowing we have someone like Julie looking out for us. Highly recommend her to anyone looking for a knowledgeable and trustworthy insurance agent!"
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MaceFromSpace

August 29, 2025

5  out of  5
rating by MaceFromSpace
"Been with Mark Olson's office only about 2 years now, but every single agent i've worked with is extremely kind and helpful! When you call, the phone will always be answered, and text messages are replied to within the hour for sure. 5/5"
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lynn ratke

August 28, 2025

5  out of  5
rating by lynn ratke
"Julie does a great job! She has been very helpful."
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Lori Anderson

August 28, 2025

5  out of  5
rating by Lori Anderson
"I have been with Mark Olson State Farm for 15 years and I am so happy with the service I receive there. Everyone in the office is ready to help and quick to reply to phone calls and emails. Highly recommend!"
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Brian Hoppe

August 28, 2025

5  out of  5
rating by Brian Hoppe
"Erin has been the great agent I’ve had. Very helpful and knowledgeable. Thank you."
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Doug Clark

August 27, 2025

5  out of  5
rating by Doug Clark
"We transferred our insurance business to the Mark Olsen Agency in 2012 when we moved to Buffalo. Since then any time we required any changes or services Julie has been helpful and efficient. A pleasant experience with all of the staff every time."
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Shane Loberg

August 25, 2025

5  out of  5
rating by Shane Loberg
"Julie with Marks office is great to work with. She is on top of anything I need help with and gets it solved right away."
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Donna Olson

August 25, 2025

5  out of  5
rating by Donna Olson
"We have dealt with Julie at the Mark Olson State Farm agency for over 25 years. They always take care of us regarding any questions or issues I may have in a very prompt and professional manner. Couldn't be more satisfied."
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Abby Mahle

August 23, 2025

4  out of  5
rating by Abby Mahle
"This insurance company, helped guide me thru what to say and no do from my motorcycle accident I had n calmed me down. Very supportive."